Tipping Point Theatre

Refund and Exchange Policy
EXCHANGE POLICY
Tickets and Season Passes are not refundable. If a show cancellation occurs, we will be happy to reschedule your tickets to another date. We can also provide a ticket donation acknowledgment letter for the value of your purchase.

General Policies
SEASON PASS POLICIES
You can make reservations for shows when tickets go on sale to the general public or by filling out this reservation form ahead of time. All seating is based on availability. Tickets are non-transferable between shows. You may upgrade your Season Pass tickets for individual performances. Charges will apply.

Keep track of your performance dates. You are not guaranteed to receive reservation reminders.EXCHANGE POLICY
Tickets and Season Passes are not refundable. If a show cancellation occurs, we will be happy to reschedule your tickets to another date. We can also provide a ticket donation acknowledgment letter for the value of your purchase.

CAMERAS AND RECORDING DEVICES
In accordance with the rules and regulations of the Actors’ Equity Association, the taking of photographs and making of recordings is strictly prohibited at all times.

CANCELATION AND RETURN POLICY
Ticket sales are final. All tickets are exchangeable up until the day of the performance based on availability. Not all productions may appeal to all patrons or are appropriate for all ages, therefore, patrons will be responsible for making informed purchasing decisions. No refunds or exchanges will be issued based on a production’s content.

NO CALL, NO SHOW
Unclaimed ticket reservations will not be refunded and cannot be exchanged for another performance once the ticketed performance begins. Tipping Point Theatre reserves the right to sell unclaimed seats at performance times.

SEATING
Reserved seating begins 30 minutes before the show. Due to the intimacy of our performance space, patrons arriving late will be seated at the discretion of the House Manager. Please plan on arriving at least 15 minutes prior to curtain. There will be no late seating past 15 minutes into a performance. If your season pass tickets are not picked up 10 mins prior to show time, we reserve the right to sell your seat.

BABES-IN-ARMS
Out of consideration to our patrons and performers, babes-in-arms are not allowed in our theatre during performances.

Ludus Refund Policy
Refunds and exchanges are at the discretion of the event organizer (Tipping Point Theatre). All Ludus convenience fees are non-refundable.